About Us
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Why Snowbox?
Welcome to Snowbox, your premier store for high-quality snuff boxes, accessories, and other discreet items. We take pride in offering a curated selection of products that cater to those with refined tastes and a penchant for discreet indulgence.
At Snowbox, we understand the importance of craftsmanship and attention to detail when it comes to snuff boxes. But Snowbox is more than just snuff boxes. We understand that discretion is paramount for many of our customers, which is why we also offer a range of discreet items that blend seamlessly into everyday life.
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Do Snowbox ship worldwide?
Snowbox ship worldwide for free. We strive to provide our customers with a seamless and enjoyable shopping experience. As part of our commitment to excellent customer service, we are pleased to offer free tracked shipping on all orders. If you are a Snowbox Club Member, you receive free worldwide shipping for life.
Once your order has been dispatched, you will receive a tracking number via email or SMS. This tracking number will allow you to monitor the progress of your shipment until it reaches its destination.
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Do Snowbox offer a lifetime guarantee?
Snowbox stand behind the quality and craftsmanship of our products. We are proud to offer a lifetime guarantee on all items, ensuring your satisfaction and peace of mind. If you encounter any issues with a product, please contact our customer service team for assistance.
The lifetime guarantee is available to the original purchaser of the product and is non-transferable. The guarantee does not cover normal wear and tear, misuse, accidental damage, improper care, or any alterations made to the product by unauthorized parties.
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Do Snowbox keep personal details secure?
Absolutely. We prioritize the security and privacy of our customers. Our website employs industry-standard encryption protocols to protect your personal and payment information.
We do not store or have access to your complete payment details as all transactions are securely processed through trusted payment gateways. We partner with trusted and reputable payment gateway providers that employ industry-standard encryption protocols to safeguard your payment information. This ensures that your card details and other sensitive data are transmitted securely and protected from unauthorized access.
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Do Snowbox predominantly use aluminium?
It's estimated that up to 80% of the materials used in modern-day aircraft is aluminum, so it’s safe to say it’s for our Snowbox products. Aluminium is a great material for snuff boxes. It is lightweight and durable, making it easy to carry and store. Aluminium is also corrosion-resistant and does not rust, so it is ideal for keeping contents dry and fresh. Aluminium also offers great insulation, which helps keep your contents from degrading. Snowbox also offer products in carbon fiber and stainless steel.
Anodized aluminum is ideal because it is more resistant to corrosion and degradation than standard aluminum. The anodizing process creates a thicker layer of oxide that protects the aluminum from corrosion.
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Do Snowbox send gifts within orders?
Snowbox love to show appreciation to our valued customers. That's why we offer complimentary free gifts with orders as a way of expressing our gratitude. When you place an order with us, you may receive a special surprise included with your purchase.
These free gifts are carefully selected and thoughtfully curated to enhance your shopping experience and provide you with an extra touch of delight. We believe in going the extra mile to make your interaction with us memorable and enjoyable. We hope that these tokens of appreciation bring a smile to your face and enhance your satisfaction with our products and services.